At Elite Training Academy, professionalism, clarity, and ethical standards are central to everything we do. The policies below outline the terms relating to our online courses, training programmes, digital resources, and external learning platforms.

Please take a moment to review this information before making a purchase.

Policies

Online Course Delivery & Access

All courses and training programmes offered directly through the Elite Training Academy website are delivered online via our learning platform.

Course access is issued electronically following successful payment

Access is granted to the purchaser only

Course content may not be shared, copied, recorded, or redistributed

Elite Training Academy reserves the right to suspend or revoke access if misuse or unauthorised sharing of content is detected.

Refunds & Cancellations

Due to the digital nature of our courses and immediate access to training materials:

All purchases are final

No refunds are offered on online courses, training programmes, digital manuals, resources, or gift cards

Refunds will not be issued for partially completed courses or change of mind

This policy applies to all products purchased directly via the Elite Training Academy website.

Course Transfers

Course access in non-transferable once activated

Courses may not be resold, gifted, or transferred to another individual

Certification & Accreditation

Where stated, selected courses offered directly through the Elite Training Academy website are supported by professional accreditation or CPD recognition.

Accreditation status is clearly outlined on individual course pages

Certificates issued relate only to the course purchased

Accreditation applies only to courses hosted and delivered on the Elite Training Academy Platform

Completion of a course does not automatically grant a licence to practice where local laws or insurance requirements apply. Students are responsible for ensuring compliance with their local regulations.

Udemy Learning Platform (External Platform)

Elite Training Academy provides a dedicated Udemy Learning Library page for informational purposes only.

Please note the following:

Udemy is a third-party learning platform that is not owned, operated, or controlled by Elite Training Academy

Courses listed within the Udemy Learning Library are hosted, sold, and delivered entirely by Udemy

All Payments, access, refunds, customer support, and certificates for Udemy courses are managed solely by Udemy

While the courses listed on the Udemy Learning Library on this website which are linked to the external Udemy platform are created by Laura Gavin, Elite Training Academy has no control over pricing, promotions, refunds, access issues, or platform policies on Udemy

Udemy Certification Disclaimer

Udemy courses provide a certificate of completion only

Udemy certificates are not professionally accredited qualifications

Udemy certificates do not replace accredited training or professional certification

Students purchasing Udemy courses acknowledge that these courses are intended for educational or supplementary learning purposes only.

Gift Cards

Elite Training Academy gift cards:

Are delivered digitally by email
Have no expiry date
Are non-refundable and cannot be exchanged for cash
May be redeemed against eligible courses available only on the Elite Training Academy website
Cannot be used on Udemy or any third-party learning platforms

Lost or unused gift cards cannot be replaced.

Student Conduct

Elite Training Academy is committed to maintaining professional and ethical learning standards.

We reserve the right to restrict access, suspend enrolment, or revoke certification where a student:

Displays abusive, inappropriate, or disrespectful behaviour
Misuses course content
Breaches intellectual property rights
Acts in a manner inconsistent with professional standards

Intellectual Property

All course materials, videos, manuals, documents, and educational content remain the intellectual property of Elite Training Academy.

Content may not be copied, recorded, reproduced, or shared
Unauthorised use may result in legal action

Privacy & Data Protection

Student Information is treated as confidential and is used solely for:

Course administration
Certification
Communication relating to training and education

Personal data is not shared with third parties and is handled in accordance with applicable data protection regulations

Acceptance of Terms

By purchasing or accessing any course, training programme, digital resource, or gift card through Elite Training Academy, you confirm that you have read, understood, and agreed to these policies